Fast Food Chain Trying To Psyche Me Out
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In a fit of craving something to eat (often referred to as "hunger"), I just ate a pound of sodium at the Whataburger location around the corner from here. (For those not familiar, it's a Texas-based chain with tentacles throughout the South.) The style is: order at the counter, take a table-top number and someone will bring you your food when it's ready. So the guy brings me my Salt-Burger and Salt-Rings and says, "Thanks a lot. We'll see you tomorrow."
See me tomorrow? Genius. It's not like I'm a regular, but management has decided the seed should be planted. See you tomorrow.
No, you won't, but nice effort; an excellent attempt at creating loyalty. Unfortunately, I can only take one of those SaltSlabsTM every so often.
Labels: customer retention, customer service, whataburger
1 Comments:
That chain brings back memories from my formative years growing up in Oklahoma. Yum...salt.
By
Dal Wolf, at January 7, 2009 at 10:16 PM
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