A Fan Story
"You don't control the message," we tell the client these days, because one stupid blogger with a beef against you can do damage to your brand in a single post. I don't have that kind of blog power, but Home Depot is starting to piss me off.
I love a good fan. When I’m at Home Depot, I like to look at those giant fans on wheels that stand about four feet high. I’ll imagine how easy it would be to clean an area with that thing on top speed, blowing away everything that isn’t fastened down. But mainly, I just like a nice breeze.
Up until this week, I had a “commercial grade” fan from GE that ran pretty much 24/7. I’m a fan of GE stuff and this rugged fan served me faithfully and quietly. Any motor that runs nonstop for seven years is pretty good, so when it died this week, I determined to replace it with a similar fan, hopefully even the exact same model. Kind of like if a faithful dog died unexpectedly, you might be inclined to replace the pet with one just like it.
A trip to my not-at-all-friendly neighborhood Home Depot (you people have such attitudes) resulted in the purchase of the closest thing I could find. Boxed, there was no way of seeing what was inside, but by the drawing on the box, it seemed to be roughly similar to my recently departed GE fan.
Out of the box, this fan revealed itself for the poorly made Chinese piece of crap that it is. On the lowest speed, it sounds like a small plane is buzzing the house. What passes for metal in China is apparently just shiny chicken wire. And I should’ve been tipped off by the very silly name “King of Fans®.” I can now picture the prototype being tested at the factory. A group of engineers hit the “on” switch and marveled at the noise and the gale force wind. “This fan is the King! It is the King of Fans!” they congratulated one another. Then they named their new company King of Fans. “It will tell of the majesty and glory of this fan, and we will sell them to Americans through their Home Depot. Oh, and don’t let them see inside the box before they purchase.” Then they rounded up some local children and put them to work in the factory so Americans could have cheap fans.
King of Fans® is now a garage fan. Pissed at the Depot, I tried Lowe’s, who had absolutely zero fans in stock, as they apparently think it’s winter season and people don’t need fans now. Idiots. So I had to go back to the Depot, where I purchased an oscillating Pelonis™. All plastic, with a freaking remote control. If I ever use a remote control for a fan, just shoot my stupid, lazy, American ass right there on the spot. Same price (roughly $35) as King of Fans®, but quiet and with a relatively normal name. Oh yeah - and made in China.
Verdict: Not all Chinese fans are the same. And Home Depot sucks. Still.
I love a good fan. When I’m at Home Depot, I like to look at those giant fans on wheels that stand about four feet high. I’ll imagine how easy it would be to clean an area with that thing on top speed, blowing away everything that isn’t fastened down. But mainly, I just like a nice breeze.
Up until this week, I had a “commercial grade” fan from GE that ran pretty much 24/7. I’m a fan of GE stuff and this rugged fan served me faithfully and quietly. Any motor that runs nonstop for seven years is pretty good, so when it died this week, I determined to replace it with a similar fan, hopefully even the exact same model. Kind of like if a faithful dog died unexpectedly, you might be inclined to replace the pet with one just like it.
A trip to my not-at-all-friendly neighborhood Home Depot (you people have such attitudes) resulted in the purchase of the closest thing I could find. Boxed, there was no way of seeing what was inside, but by the drawing on the box, it seemed to be roughly similar to my recently departed GE fan.
Out of the box, this fan revealed itself for the poorly made Chinese piece of crap that it is. On the lowest speed, it sounds like a small plane is buzzing the house. What passes for metal in China is apparently just shiny chicken wire. And I should’ve been tipped off by the very silly name “King of Fans®.” I can now picture the prototype being tested at the factory. A group of engineers hit the “on” switch and marveled at the noise and the gale force wind. “This fan is the King! It is the King of Fans!” they congratulated one another. Then they named their new company King of Fans. “It will tell of the majesty and glory of this fan, and we will sell them to Americans through their Home Depot. Oh, and don’t let them see inside the box before they purchase.” Then they rounded up some local children and put them to work in the factory so Americans could have cheap fans.
King of Fans® is now a garage fan. Pissed at the Depot, I tried Lowe’s, who had absolutely zero fans in stock, as they apparently think it’s winter season and people don’t need fans now. Idiots. So I had to go back to the Depot, where I purchased an oscillating Pelonis™. All plastic, with a freaking remote control. If I ever use a remote control for a fan, just shoot my stupid, lazy, American ass right there on the spot. Same price (roughly $35) as King of Fans®, but quiet and with a relatively normal name. Oh yeah - and made in China.
Verdict: Not all Chinese fans are the same. And Home Depot sucks. Still.
Labels: Brand Reputation Management, China, GE, Home Depot, Lowes
4 Comments:
grainger.com spend at least $150, you will have your own tornado at the flick of a switch.
Home Depot will suck in 11 wks, their NASCAR driver Tony Stewart will switch to TOYOTA
By warbird2010, at September 14, 2007 at 12:04 PM
So why don't you just return the King of Fans fan?
By Anonymous, at September 14, 2007 at 3:32 PM
Anon: I almost did, but a garage fan had been a backburner need for some time. And the noise of this thing could proabbly scare away the cockroaches too.
By RFB, at September 14, 2007 at 3:54 PM
"What you need is a smartly-crafted piece of machinery; one born from the minds of engineers who are at the forefront of the air movement industry. What you need is a Big Ass Fan."
http://www.bigassfans.com/
By Anonymous, at September 15, 2007 at 7:40 AM
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