Bad Jazz and Incompetent Customer Service Reps
That's the Wachovia Difference!
Hey, Wachovia, I hope you're reading this.
You Suck with a capital S.
No, better yet, you SUCK with all capitals.
Don't tell me I'm not signed up for online banking when I am. Don't tell me I can't transfer to non-Wachovia accounts when I do it every month. Don't tell me I can't set up a transfer to an account not in my name when it's already done. And for the love of God, would you please find some hold music that isn't labeled, "Jazz Fusion Puke," ?
And since I just "shared my Wachovia experience," why don't you drop $25 in my account right about now?
Hey, Wachovia, I hope you're reading this.You Suck with a capital S.
No, better yet, you SUCK with all capitals.
Don't tell me I'm not signed up for online banking when I am. Don't tell me I can't transfer to non-Wachovia accounts when I do it every month. Don't tell me I can't set up a transfer to an account not in my name when it's already done. And for the love of God, would you please find some hold music that isn't labeled, "Jazz Fusion Puke," ?
And since I just "shared my Wachovia experience," why don't you drop $25 in my account right about now?

Labels: customer retention, customer service, Wachovia

